- How can I purchase tickets through your website?
- How can I make payment through your web site?
- What can I do to improve my chances of booking tickets when popular events go on sale?
- Why can't I choose seats at every event when buying tickets on your website?
- The website does not sell the number the seats I request next to each other. Why?
- Why can't I get as many tickets as I want when I buy tickets online?
- Why can't I see the remaining seats on your website?
- Why is time limitation applied when transacting in your website?
- While transacting through your website, my reference number has not been sent. Did I achieve to buy ticket?
- I received error message during the transaction, there are more than one reference numbers in my account, what can I do?
- I can not find the event I'm looking for on your website.
- What does "Try later" mean?
- Although the event tickets are sold out, why does the event page not announce "tickets are sold out"?
- The website states "sold out", can I buy tickets from the retail outlets?
- When I enter my credit card number on Biletix website, when does the amount I approve is withdrawn from my card?
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