Making A Booking
Website
- How can I purchase tickets through your website?
- How can I make payment through your web site?
- What can I do to improve my chances of booking tickets when popular events go on sale?
- Why can't I choose seats at every event when buying tickets on your website?
- The website does not sell the number the seats I request next to each other. Why?
- Why can't I get as many tickets as I want when I buy tickets online?
Mobile Applications
- How can I get Biletix iPhone application?
- How can I get Biletix Android Application?
- Are there any fee for your mobile apps?
- How can I purchase tickets through your mobile applications?
- How many tickets can I purchase through Biletix mobile applications?
- Is there an additional charge for tickets purchased through your mobile applications?
Retail Outlets
- How can I buy a ticket through retail outlets?
- Which payment types are accepted at Retail Outlets?
- Why do retail outlets not sell tickets on the phone?
- I want to be Biletix's retail outlet partner. What should I do?
- Istanbul Biletix Retail Outlets
- Ankara Biletix Retail Outlets
Call Center
- What are your call center working hours?
- How can I buy ticket through your Call Center?
- How can I contact your Customer Service?
- Why is your call center's phone ringing as busy on some days?
- When I call Biletix Call Center for an announced event, I find out that they do not have any information about it. Why?
Other Questions
- How will I get my invoice?
- May I make reservation?
- Can I buy discounted group tickets?
- I want to buy tickets for disabled. What should I do?
- Can I buy tickets without being a member of the Biletix?
- I lost my tickets but I remember the seat numbers. Can I enter the venue without my tickets?