Biletix is committed to supporting fans who require accessible seating and making the order process as clear and helpful as possible.
Accessible ticket availability may vary by event and venue. Contact us to check whether the event you’re interested in offers dedicated accessible seating areas designed to support a range of mobility needs.
Accessible tickets are reserved for fans who require wheelchair-accessible seating and, where applicable, their companions. These tickets must be used appropriately. Misuse may result in the order being cancelled or entry being denied.
You can request accessible tickets by calling our Call Center at +90 850 755 55 55, daily from 10:00–17:00.
Availability and types of accessible tickets vary depending on Event Organizer policies, venue policies, and the nature of the event.
Companion tickets must be purchased in advance.
Each wheelchair user may bring one companion. The companion must have a valid companion ticket to access the event.
If your accessibility needs have changed due to a recent diagnosis, accident, or medical condition, contact us using this form.
We’ll review your request and help arrange suitable accommodations where available.
If you need help purchasing tickets or have any other questions, contact Fan Support.