General Information

• Updated List of Postponed and Cancelled Events
• Do you inform me if the event I purchased the ticket is canceled or altered?
• I cannot participate the event, can I make changes or cancel the tickets?
• I want to cancel my tickets. What should I do?
• Can I change my seats?
• Can I make date change?

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Refund Process

• My event has been canceled. What should I do?
• There is an alteration (date, time, venue change, etc.) of my event I purchased the ticket. What should I do?
• Do I have to accept changes to events?
• The credit card I used to purchase my tickets expired. How do I get refund if the event is canceled?