General Information

• Do you inform me if the event I purchased the ticket is canceled or altered?
• I cannot participate the event, can I make changes or cancel the tickets?
• I want to cancel my tickets. What should I do?
• Can I change my seats?
• Can I make date change?
• I purchased my ticket at the event venue, how can I get refund?

Refund Process

• My event has been canceled. What should I do?
• There is an alteration (date, time, venue change, etc.) of my event I purchased the ticket. What should I do?
• Do I have to accept changes to events?
• The credit card I used to purchase my tickets expired. How do I get refund if the event is canceled?