Delivery Methods
Will Call or Retail Outlet Pick-up
- How is the ticket delivered from retail outlets?
- How late can I pick up my tickets at the points of sale?
- How can I find out the addresses and opening/closing hours of your retail outlets?
- Why can't I pick up my tickets from the retail outlets on the day of the event?
- What does the event box office mean?
- How is the ticket delivered from the venue box office on the day of the event?
PDF Ticket
- What is PDF ticket?
- My PDF Ticket did not delivered to my email address? What should I do?
- Can I convert my ticket that I have not picked up yet into a PDF ticket?
- Can I send my PDF ticket to another email address?
- How do I print my PDF ticket?
- I have selected PDF Ticket as a delivery type, should I print out my ticket?
Mobile Ticket
Courier Delivery
- Is courier delivery possible for any location in Turkey?
- How do I know my courier tracking number and status in delivery?
- How can I change the delivery address I gave for the courier?
- How can I change courier delivery date I selected before?
- I did not select the courier delivery option when purchasing my ticket. Can I ask for the courier delivery of my tickets now?
- I selected courier delivery but now I want to pick up my tickets from yourretail outlets. Can I change the delivery method?