I purchased a refundable ticket. If the event is canceled or changed (date, venue, time, etc.), who should I contact for a refund?

If the event you purchased a ticket for is canceled or undergoes changes such as date, venue, or time, all refunds will be handled by Biletix.

In this case, you do not need to request a refund from Refund Protect for the Refundable Ticket (conditional).