First, make sure that the event viewing period has not expired. If you need help, you can call our call center on +90 850 755 55 55 every day of the week between the hours 10:00-17:00 or you can contact us via the form on our help pages.
Articles in this section
- About Seyretix
- How to stream the events?
- When does the event video expire?
- What are the system requirements?
- Does my ticket for online events sent as a PDF?
- Where can I find my access code for online events?
- When will my access code be sent for online events?
- If I have an internet disconnection or power failure, can I re-enter with the same code or is the code for one use only?
- I experience image freezes and / or disconnects. What should I do to improve?
- I get an error message when I enter my access code. What should I do?