In the e-mail titled "Your Biletix Transaction Summary" sent to you after your purchase is completed, you will find a link to watch the event and your  relevant "Online Access Code".

If you purchased your tickets through your Biletix.com membership; in the "My Tickets" section of the Biletix account menu, you can find your transaction reference number, transaction date, event name, number of tickets you bought and total ticket amount with your codes under the title of "Online Access Code".

You can only view your watching code when you open the my account menu from our mobile website or your desktop. You cannot access your access code information via the mobile application.

If you purchased your tickets without being a member, we kindly request that you do not delete the e-mail with the title "Your Biletix Transaction Summary" sent to you after the transaction is completed. If you cannot access your online access code, you can call our call center on +90 850 755 55 55 every day of the week between the hours 10:00 - 17:00 or you can reach us via the form on our help pages.