Unfortunately, yes. As per the rules designated by the corporations and organizations such as promoters, performance halls, sports clubs, all being our customers, lost, damaged, stolen tickets are not re-printed out by Biletix. No return or change is made either for the relevant tickets.
Articles in this section
- Can I pay by bank transfer?
- I want to get invoice for the tickets I buy. What should I do?
- I lost my tickets but I remember the seat numbers. Can I enter the venue without my tickets?
- My ticket was torn/darkened! Do I have problem during entry to the event?
- I can't buy any number of adjacent seats. Why?
- Is there any name on the ticket?
- There is someone else's name written on my ticket. Do I have problems in entry?
- I cannot find the answer of my question. What should I do?
- What is "Cobo"?
- I can not find the event I'm looking for on your website.