If there is a cancellation or postponement of the event you have purchased ticket, the ticket price and service fee of all tickets purchased through Biletix sales channels will be reimbursed to the customer. UPS provides courier delivery service to Biletix and the courier fee is paid by Biletix to the courier company within the scope of delivery service. Therefore, if the ticket is delivered to your address by the courier company, the courier fee is not refundable because the courier service is completed.
Articles in this section
- Is courier delivery possible for any location in Turkey?
- How do I know my courier tracking number and status in delivery?
- How can I change the delivery address I gave for the courier?
- How can I change courier delivery date I selected before?
- I did not select the courier delivery option when purchasing my ticket. Can I ask for the courier delivery of my tickets now?
- I selected courier delivery but now I want to pick up my tickets from yourretail outlets. Can I change the delivery method?
- In how many days are the tickets delivered in case of delivery by the courier?
- I wanted my tickets to be delivered to my address by courier. What time does the courier arrive?
- Does the courier check the identity?
- Can someone else pick up my tickets at the address I bought with the courier?