I live abroad. I can’t travel because of government restrictions in place due to Coronavirus COVID-19. Can I get a refund? Please contact us using the helpdesk to discuss this further. Related articles I’m worried about Coronavirus COVID-19. Can I get a refund? Submit a new request Information about COVID-19 (Coronavirus) What if my event is cancelled or rescheduled due to Coronavirus COVID-19? I’m worried about Coronavirus COVID-19. Can I make a claim through my ticket insurance?