If your ticket is not printed and given to the courier, you can pick up your tickets at any retail outlet. But you must fill in the form on this link and send us your request in the note section prior to the ticket collection. Our customer representative will make the necessary action and inform you whether you can get your tickets at retail outlet.
Articles in this section
- The event I purchased the ticket is canceled. What do I have to do to get a refund?
- Do you inform me if the event I purchased the ticket is canceled?
- There is a alteration (date, time, venue change, etc.) of my event I bought the ticket. What should I do?
- My PDF Ticket (Digital Ticket) did not delivered to my email address? What should I do?
- My ticket has someone else's name. May I face with a problem at the entrance of the event?
- I didn't use the "Delivery to Someone" option when purchasing my tickets. But now I want someone else to pick up my tickets. What should I do?
- I did not select the courier delivery option when purchasing my ticket. Can I ask for the courier delivery of my tickets now?
- I selected courier delivery but now I want to pick up my tickets from yourretail outlets. Can I change the delivery method?
- Can someone else pick up my tickets I bought with the courier?
- I wanted my tickets to be delivered to my address by courier. What time does the courier arrive?