I didn't use the "Delivery to Someone" option when purchasing my tickets. But now I want someone else to pick up my tickets. What should I do? You can easily send your request by filling the form on this link. Please submit the information of the person who will pick up your tickets (Name and Surname) via the form. Related articles I purchased a ticket, but I am not able to attend the event. Can I give my to someone else? My ticket has someone else's name. May I face with a problem at the entrance of the event? How can I contact your Customer Service? I cannot participate the event, can I make changes or cancel the tickets? I want to cancel my tickets. What should I do?