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As you could use a single word or group of words for the subject you would like to perform search, you can also ask questions. Since the Biletix Frequently Asked Questions search system is supported by the Natural Language Processing technology, it intends to provide you the most appropriate answers related to the issue you are searching.

Please, try to use explanatory expressions and try ask clear questions when you are performing the search as much as possible. For example; such as, “What are the payment terms?” or “Can we buy tickets by instalments?”

If you think that the answer you have found is not sufficient, you can fill in the form when it appears when you answer the question of “Is this answer sufficient for you?” as “No” and you can reach us in order to receive more detailed answer. Customer Relations officials will contact in the shortest time possible.

PDF Ticket

PDF Ticket application is currently not available for all events. If there is PDF Ticket application for the event you purchased and if you choose PDF Ticket while purchasing, you can receive your ticket as a PDF Ticket. You can not change delivery type subsequently.
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Unfortunately, delivery type cannot be changed once the purchasing transaction is complete. 
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PDF (Fast) ticket is the A4 printout of your ticket. You can enter the event with this printout.
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You can open and print your tickets either by clicking on the link in the e-mail we sent or simply by opening the attached files. Also, you can access your tickets by using “My Tickets” tab under “My account” menu.
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